Launching Zoralab's Salut

After 2 years of lockdown and an unexpected war up the north hemisphere, ZORALab iterated our services products' design and officially launching our whole new ZORALab's Salut, customizable, scalable, stable, and cheaper (in a way).
To experience first hand, please visit: salut.zoralab.com

Prologue

The product was developed since March 2022 after numerous constructive feedbacks from our paying customers alongside our business mentor. It is an upgrade to ZORALab's tech services product line: a quite simple, customizable, predictable, and yet scalable tech services product.

The Story Behind

The biggest problem with existing ZORALab's Integra Program and ZORALab's Shepherd Program was their rigid business structure approach. In the last 2 years, we got a lot of customers' feedbacks regarding how bad our tech service's product offering.

Some notable feedbacks were:

• Negociation for better pricing after Covid19 pandemic recovery (and some customers are affected by 2022 Russian-Ukriane "special military operation").

• Scary subscription charges for small one-time fixing.

• Want something that constitutes a service but was packaged together.

• Some services are repeatable.

• Too many different terms and conditions to deal with.

• Some services from Integra Program overlaps with Shepherd Program.

• Both Integra Program and Shepherd Program are human-interacting tech support services so they should not be split.

Research and Development

We begun spending our resources on tech services research and development specifically targetting small and medium businesses particularly dealing with business structure and operations. That way, we get a more practical and top-down visibility over our status quo. Holloway did published a paper regarding all available business models in the IT industry recently.

To get over with the product offering rigidity for both programs and yet maintaining backward-compatible business product, the only way is to metamorphosize both programs into a whole new one that solves all the requests above.

Meet ZORALab's Salut

Today, we proudly announce the launching of our newly evolved tech services product: ZORALab's Salut. This modularlized product allows our new and existing customers to:

• order parts of services from both Integra Program and Shepherd Program selectively for meeting business needs at transaction level.

• Shepherd Program's customers no longer placed under subscription plans. Instead, we will issue new purchases as we continue to serve those periodic services.

• Order and customize your service needs, down to each transaction at affordable prices.

• Ability to improve, upgrades, or create new service product swiftly, accurately, and flexible from us to you.

What Happens to Our Existing Customers?

No worries. The services remain unchanged and we will contact you by this month to transform your Shepherd Program into ZORALab's Salut.

Starting from this month, you won't be charged under our subscription payment model but rather, receiving monthly invoices as purchases.

In regards to service customizations, please let us know after the transformation. We will be happy to upgrade for you.

Why Some Services Looks Dramatically Cheaper?

Because we haven't upload all the services from the previous packages yet. Some notable ones are:

• Website system setup does not have page content creation at the moment. We're working on a new "data processing" catalog.

• Both email and data sharepoint does not have migration services yet as we're currently stablizing the algorithm for unpredictable hours of services.

What's Next

ZORALab shall incrementally improve ZORALab's Salut over-time especially dealing with unpredictable service hours tasks, data processing catalog, and graphics production catalog.

As for the immediate next big thing: we're sorting out our supply chain at the moment, mainly caused by the February 2022 Russian-Ukraine "Special Military Operation" or War, whichever sides you're on. Я желаю вам мира, и чтобы эта глупая война уже поскорее закончилась.

Special thanks to SpaceX for making their rocket image available via Pexels.