Domain Management Compliances

On November 3, 2022 GMT+0800, ZORALab Enterprise had enforced new domain management changes for security compliances for all its clients. Reported directly from ZORALab Newsroom.

(Holloway) Chew, Kean Ho

Thursday, November 03, 2022 01:00:00 +08:00

Thursday, April 20, 2023 14:30:16 +08:00

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Starting from November 10, 2022, ZORALab SHALL AND WILL NEVER ASK, RETAIN, OR INVOICE you for any domain renewal fees (not to be confused with registration and service fees). They will always be set to be billed directly from our vendors to you.

ZORALab only manages the technological aspects of your domain with the registrar like system inter-linking, transport-layer security(TLS), DNSSEC, firefighting, and etc.

We're doing this to make sure we're very clear of the legal matters for your domains are solely owned by their owner themselves.

Hence, you're FULLY responsible for renewing your domain and due diligences for your business domain including legal matters. In any cases, please:

  1. DO renew the domain registration at minimum 2 MONTHS earlier from the expiry date; AND

  2. DO purchase buffer years (recommended 1 year extra); AND

  3. DO visit your registrar page at least 1 per year for upkeeping; AND

  4. DO visit your registrar ONLY handles domain registrations; AND

  5. DO NOT purchase other services from your domain registrar(if you need something, swap them with another registrar); AND

  6. DO NOT SOLELY RELY ON AUTO-PAYMENT for something as critical as this; AND


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